ASQ Vancouver 3rd Annual Quality and Business Excellence Conference (May 26, 2016)

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Author: Sandra Colunga

I work in a field that at times can be challenging as quality professionals are often received with some reservations. Yet I absolutely enjoy what I do.
We, in the quality assurance world, reinforce regulations and procedures, promote change, and strive for continuous improvement; so, when we manage to achieve some of these even in a small scale, it is a very rewarding and fulfilling experience. Happily, I can say we, at the ASQ Vancouver section, were feeling exactly like that after our third annual conference.

That is right, one more year, one more conference and bigger and better than before.

Our theme was “Quality: Challenges, changes, and opportunities” and quite a fitting title. Our own section leadership committee is going through a change, and while we are change agents ourselves, it is a bittersweet moment as we see our chair of the last 5 years step down to open new and exciting opportunities for our incoming chair.

Under David’s leadership, we expanded our reach and program offerings in a very positive way, and we will continue supporting Marilouise throughout the challenges ahead in the continuous improvement path.

conference16-300x300The conference got underway at 8 AM and we had many of our exhibitors join in to help set up while our members were slowly trickling in and registering. Mar and David welcomed our members while at breakfast, sharing the news of the leadership change with all; David opened up the conference with a fun and lively presentation, telling us a little about his experience as chair and what has inspired him over the years. Do or do not… there is no try.

We saw members coming in and out of the different presentations throughout the day commenting on the learnings, and also giving us live feedback on the speakers, the event, the venue, and other details… exactly what you would expect from a group of people dedicated to quality, so thank you very much everyone for keeping the analytical quality cap on.

We learned about making Lean our way of life, and how quality can positively influence the hiring process of an organization. There were quite curious members in the quality measures topic with a few questions about the real, local cases shared by our incoming chair, Mar Mueller. The list goes on, and many people commented on the tough choice of picking topics to attend as they were all very interesting.

The breaks in between the presentations allowed for some networking to occur while our attendees played fun games. Members had to find the person that had the matching answer to the question they were holding, and some bingo activity opened up conversations and created new contacts.

Our exhibitors were very professional and well prepared to inform all the visitors to their booths. They had some games at their booths, giveaways and prize draws. Several ASQ and quality books were awarded to members and just before the gala dinner we enjoyed a dedicated time to network and meet some new members, this also allowed us to see some familiar faces that we rarely get to interact with.

Our keynote speaker rocked the night with a very engaging presentation, he made us think about change and how inevitable it is in all aspects of life. Yet, we can manage it and spin it to be a great experience instead of a struggle. Let’s PLORK!

A surprising moment of special recognition; David did not know about it! That in of itself is a great accomplishment as he is always has his finger on the pulse of everything that is going on, so thank you SLC colleagues for keeping the secret. We could not let the opportunity pass, we all thank him for his great leadership.

The gala dinner is always exciting as it allows us to recognize the community that forms our section:

  • We had so many people this year celebrating their 25th anniversary with ASQ, this is great! Many of the 20, 15, 10, and 5 years milestones members were to receive their certificates at the conference.
  • We also handed out a couple of Partners of the Year awards to Jon Morris and Vanessa McCormick for the continuous support and collaboration with our section.
  • This year our Quality and Business Excellence award went to the City of Vancouver Continuous Improvement team, congratulations!

We are very appreciative of everyone’s participation and attendance, exhibitors, speakers, sponsors, volunteers, ASQ members, and partners. Thank you very much for making this conference our best one yet!

See you all at our fourth conference next year!

ASQ Vancouver Annual Conference 2015 Recap

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Guest Post By:
Arda Akoglu, BCIT Business Operations Management Student – Class of 2015
Mitchell Hong, BCIT Business Operations Management Student – Class of 2016

June 1, 2015 – American Society for Quality (ASQ) hosted its second annual Quality and Business Excellence Conference on Thursday, May 28. The theme of the conference was “Creating Value Through Quality”. It was very well-attended, prompting calls for a bigger venue next year.
BCIT was well represented at the conference with many volunteers, session speakers and attendees from Operations Management program. BCIT was a silver sponsors for the conference. It was evident that sponsoring ASQ events has helped forge a strong relationship between BCIT and ASQ, creating a win-win relationship.

David Muncaster, ASQ Vancouver Section Chair and BCIT Operations Management alum, was Master of Ceremonies for the twelve sessions ranging from “balancing work life with personal life” to “reducing cost through B2B eCommerce”. The latter was presented by Rafael Zveibil and Timothy Nordin, both graduates from the Business Operations Management program. Dwayne Harapnuik, from BCIT’s Learning and Teaching Centre, led a session titled “Four Keys to Unlocking the Cultural Component of Organizational Change”.

After the conference Mitchell Hong, a first year BCIT Business Operations Management student, commented that “The ASQ annual conference was an eye opening experience. It was amazing to see the various strong connections to BCIT. Being part of this connection provided me with great experience and I am very grateful. ”

dPoint Technologies wins the 2nd Annual ASQ Vancouver Quality and Business Excellence Award

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Vancouver, May 29th, 2015 – dPoint Technologies, a state of the art ERV exchanger design and manufacturing company has won the 2nd Annual ASQ Vancouver Quality and Business Excellence Award. The company was presented the award at ASQ Vancouver’s Quality and Business Excellence Conference held in Burnaby on May 28th.
The award was developed by the Section Leadership Team of ASQ Vancouver in 2014 to highlight companies operating within British Columbia that advance the ideal of Quality being the differentiator in good business practices. The award is based on four key areas: Quality Focus, Customer Focus, Education Focus and overall Business Excellence. Companies in BC were encouraged to submit an application outlining how their company excels in these areas. The submissions were then judged by a panel consisting of business leaders and quality management professionals.

“It’s very exciting for us to announce dPoint Technologies as the winner,” said David Muncaster, Chair of ASQ Vancouver. “This is the 2nd year for this award and we are always amazed by the caliber of companies that submit their nominations. It truly shows how focused the businesses of British Columbia are with providing excellent quality products and services. The judges worked through the many fascinating submissions and deliberated for some time before deciding on dPoint Technologies as the overall winner!”

It is companies such as dPoint Technologies that continue to show leadership by supporting Quality Management as a prime factor for advancing individual and organizational excellence within British Columbia.

About dPoint Technologies

Founded in 2005, dPoint Technologies began its journey into the world of heat and humidity exchangers when it’s CEO, James Dean saw an opportunity to license the patents, designs and manufacturing equipment for low cost membrane humidifier technology from leading fuel cell manufacturer, Ballard Power Systems. After a comprehensive market and technology assessment in 2006, dPoint expanded its vision and product line to develop and apply this unique technology to manufacture Energy Recovery Ventilator (ERV) Cores for the HVAC industry. For more information, visit:

About ASQ and ASQ Vancouver

ASQ is the world’s leading membership organization devoted to quality. The ASQ Vancouver section is guided by their vision “To become Vancouver’s leader in developing and supporting Quality, Risk and Sustainability Management Professionals.” This is done by driving value to their 400 members across BC through certification, training, networking and community involvement. For more information, visit:
Source: ASQ Vancouver